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Crisis Intervention

Crisis intervention is a short-term, immediate response to an individual or group experiencing a crisis or traumatic event. The goal of crisis intervention is to stabilize the individual or group, reduce emotional distress, and prevent further harm.


A crisis can be defined as an event or situation that is emotionally intense and overwhelming, causing an individual to feel out of control. Examples of crisis events can include natural disasters, accidents, violence, abuse, loss of a loved one, suicide attempt, or an unexpected diagnosis.

Crisis intervention is provided by a trained professional, such as a specialist wellness counselor, social worker, or first responder, and can take place in a variety of settings, including hospitals, emergency departments, schools, or community centers.


The counsellor will use a variety of techniques, such as active listening, empathy, and problem-solving, to help the individual or group cope with the immediate aftermath of the crisis and develop a plan for further support and follow-up. The overall goal of crisis intervention is to help the person or group restore a sense of safety and stability as soon as possible, and to provide them with the support and resources they need to begin the process of healing and recovery.

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